Refund policy

Return & Refund Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

How to Start a Return

Contact us through email cs@getnabta.com or our Instagram account (@getnabta) Once your request is approved, we’ll provide the return address and a return shipping label.

Damages & Issues

Please check your order upon delivery and contact us immediately if it is defective, damaged.

Exchanges

The fastest way is to return your item and place a new order once your return is accepted.

Refunds

Once we receive and inspect your return, we’ll notify you of approval. Your refund will be processed to your original payment method within 10 business days.
If more than 15 business days pass after approval and you have not received your refund, please contact us at cs@getnabta.com or via Instagram @getnabta